Pura Vida Travel Co. is committed to the protection of privacy for all customers who visit our website and conduct face to face business transactions with us. 

For this reason we have developed a privacy policy to inform you as to the nature of the personally identifiable information, or "PII" that we collect, how we use the information, who we share it with, and security measures implemented to protect your privacy. PII is defined as any information that can be used to identify a specific individual including name, address, phone number, or email address. "Site" or "website" is defined as the information contained within and shared between the domain of puravidatravel.com and user. This privacy policy only addresses 

In order to complete booking, reservations, and other travel arrangements we collect the following information, including but not limited to:

  • your name, your mailing address, your phone number, email address, birthday, and passport number.

  • information necessary to facilitate travel services such as names of travel companions, emergency contacts, and special dietary needs.

  • payment information, including but not limited to your credit card number, card type, cardholder name, expiration date, and billing address.

This personal information is often shared with service providers such as hotels, transportation companies, and local tour operators to book and reserve the products you have purchased. We do our best to partner with reputable companies but do not have control over their individual privacy policies. We encourage you to review each policy individually according to services purchased on puravidatravel.com if this is a concern of yours.

We also may collect personal information when you register for raffles, sweepstakes, and promotions directly on our site or through our Facebook, Twitter, or Instagram accounts. PII is requested when registering for electronic newsletter and blog subscriptions through our website. Personal information is also collected in order to provide you with brochures and other travel related materials prior to your departure. Personally identifiable information is stored in our system only for as long as necessary. 

In accordance with the Children's Online Privacy Protection Act of 1998, Pura Vida Travel Co. does not knowingly collect PII from children under the age of 13. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever.

Cookies are pieces of information that websites transfer to your hard drive to store and sometimes track information about you. Cookies are common to the internet. They gather information and won't do anything to harm your computer. Cookies help improve and maximize your browsing experience on websites that utilize them.

At the current time Pura Vida Travel Co. does not utilize cookies to collect your PII. We may collect technical information about your computer including your IP address, operating system and browser to enhance your experience on our website. Most web browsers automatically accept cookies but you are not obligated to accept them and may adjust your browser's settings to prevent your computer from accepting cookies. Click here for instructions on how to disable cookies. Please note that disabling cookies may limit the features available on our website.

Pura Vida Travel Co. partners with social networking sites such as Facebook, Twitter, and Instagram providing them with access to our site to generate interest in our products and services among members of your social networks. We do not control how your personal information is collected, stores, or used by such third party sites. We encourage you to review their individual privacy policies and settings to better understand how your information will be shared. If you do not want these sites to share information about you, contact the respective site to inquire about opting-out of sharing particular information.

Our site includes social media features such as share buttons for connection to third part social media sites. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or directly on our site and are governed by the privacy policy of the company providing it.

Pura Vida Travel Co. employs third-party service providers to perform functions on our behalf. Examples include credit card processing (Stripe), email service providers (MailChimp) , and analyzing data (Google Analytics). These service providers have access to personal information needed to perform such functions on our behalf and authorized to use your personal information only as necessary to provide these services to us. . 

Pura Vida Travel Co. uses third party payment processors to assist in processing your PII payment information securely. Third party processor' use of your personal information is governed by their respective privacy policies. We currently use the following vendors to process payments on our website.

We recognize the importance of security for all PII associated with customers and use reasonable measure consistent with industry practices to protect PII under our control. In order to protect the information stored in our systems we have implemented security measures including data encryption as well anti-spyware and malware technologies. This being said, no data transmission over the internet can be guaranteed to be 100% secure and whilst we strive to protect your personal information. Therefore we cannot ensure or warranty the security of any information you transmit to us.

If you have any questions or concerns about policy or feel that we are not putting it into practice, please contact us at info@puravidatravel.com

This policy was last updated on January 1, 2019.